Delete Your Account

You can ask us to delete your JustGigs account at any time. This page explains how to ask, what gets removed, and what we have to keep.

Who this is for

This applies to both JustGigs apps — the Gigger app, if you work shifts through us, and the Company app, if you book staff. The process is the same for both.

How to ask

Any of these reaches the same team:

• In the app — open Account, scroll to the bottom and tap Delete Account. It shows you this same information and then sends us your request.
• On WhatsApp — message +91 98209 22471 and tell us you want your account deleted.
• By email — write to storm@justgigs.app.

You do not need to give a reason.

How we check it is really you

We confirm the request against the mobile number registered to the account. That number is how you sign in, so it is what proves the account is yours. If a request reaches us from anywhere else, we will check with you on that number before doing anything.

What gets deleted

• Your name, photo, email address and mobile number
• Your profile — your work history summary, ratings and roles if you are a gig worker; your job role and saved outlets if you work for a company
• Your saved addresses
• Your applications to gigs you were never booked on
• Your login. Once this is done you will not be able to sign in again.

What we keep, and why

Some records cannot be deleted, because Indian tax law requires us to keep them:

• Invoices and payment records — kept for 8 years. Income tax rules require six years of books; we keep ours for eight.
• Completed shift records — these are the basis of what a company was billed and what a worker was paid, so they are part of the same financial record. Kept for 8 years.
• Tax documents — kept for 8 years.

Where we keep a record like this, we strip out what we can and keep only what the law requires. A retained invoice still carries the name it was issued in, because that is what makes it a valid record.

We also keep anything we need to resolve an open dispute, investigate fraud, or answer a legal request — for as long as that is going on.

Gigs you are already booked on

If you have shifts coming up, tell us when you write in. We will sort out the timing with you so nobody is left short-staffed on the day. We will not cancel a confirmed shift without talking to you first.

How long it takes

Within 30 days of us confirming the request. We will message you on WhatsApp when it is done.

Questions or complaints

If you are unhappy with how we have handled your request, or with how we handle your personal data generally, you can contact our Grievance Officer:

Storm CostaBir, Grievance Officer

Email: storm@justgigs.app

Just Gigs, A/4 33, Vashi Plaza, Sector 17, Off Sion Panvel Highway, Vashi, Navi Mumbai, Maharashtra 400703

We will acknowledge your complaint within 24 hours and resolve it within 15 days, as required by India’s Information Technology Rules.

You can also read our Privacy Policy for more on what we collect and why.